3 out of 53 of 5Verified purchaseSales and pre-purchase
It clicked once I grasped the full calling setup
Initially, I expected the WFHI software to be a simple plug-and-play tool for remote workflows, but it turned out to require more detailed setup than I anticipated. The sign-up and invoicing were straightforward, but understanding how the dialer and calling tools integrated with the database took a while. Once it clicked that I needed to follow a precise onboarding flow and use the training modules to leverage the software fully, things improved significantly. However, the process was more involved than the initial sales pitch suggested, making me realize upfront expectations should be managed more carefully.