It clicked halfway, still need some help
When I first started the training, I found the onboarding material pretty straightforward, but some parts felt vague and I wasn't sure if I was doing everything correctly. The moment it clicked was when I got hands-on experience with the dialer and database tools after a few sessions. Still, I realized that I would need more assistance the next time because some updates and features weren't fully intuitive. The training gave me a good foundation, but the ongoing changes in the software mean that I'll have to refresh myself occasionally. So while it's not perfect, I think with periodic help I can manage. The invoicing and payment process was easy enough to figure out on my own. Overall, I'm neither totally satisfied nor entirely frustrated – just realistic about what to expect and the support I'll need in future.