It clicked for me after waiting through some questions
Initially, when I contacted the WFHI sales team, I felt a bit stuck because I had to repeat my situation several times before I thought they fully understood what I wanted. It did test my patience, as I was eager to get started and it felt like a longer wait than anticipated. However, once the conversation reached that moment where everything was clear and the representatives started explaining all the available features in a way that made sense, I felt relieved and ready to proceed. Although I still had a small reservation about needing more detailed explanations on the invoicing process, the overall sales experience was balanced and fair. I appreciated how, after some back-and-forth, the team became quite responsive and tailored their approach to suit my requirements. It was good to know that they wanted to get the fit right before moving forward, even though the initial part felt a little repetitive. That moment of clarity was the turning point for me, and after that I felt comfortable to sign up for the services.