It clicked for me after proper support got active
From the beginning, I found the support communication a bit slow, which made me wonder if it was going to work. However, after a couple of days, once I managed to connect properly with their team, things started to move more smoothly. The telephonic support eventually became quite helpful in walking me through the features I found confusing at first. It took some repeated calls and a good amount of patience on my part to get the hang of the software interface and dialer functionalities, but the training material was well structured once I understood how to use it. The database feature integrated decently with my workflow, though the initial delay in setting this all up was slightly frustrating. Sign-up and invoicing were straightforward and hassle-free, which I appreciated. Overall, the support and communication improved significantly over time and finally clicked around midweek when I was able to fully grasp the toolset. My only reservation is that the initial wait and back-and-forth could have been shortened with better onboarding resources or quicker responses.