It clicked, but only after a rocky start
At first, the onboarding felt confusing and a bit slow, which made me unsure if I'd be able to keep up with the training sessions and use the software properly. The database integration tools and dialing system initially caused a few hiccups, and some updates weren’t very clear on what changed or needed to be done on my part. However, after a few days of perseverance and repeated calls to support, I reached a point where things clicked and I started understanding the flow better. The telephonic assistance was steady though not always immediate, helping me to gradually get past roadblocks. In hindsight, a bit more clarity in the early training would have prevented that rocky period, though I do now feel comfortable enough with the setup to use the system productively. So it’s not perfect, but I am hopeful and pushing through with what I’ve learnt so far.