5 out of 55 of 5Verified purchaseSupport and communication
It clicked after waiting a while for support to really understand
When I first started with the software, I struggled a bit with the database features and how to use the calling tools properly during the onboarding phase. Support was helpful but it took a bit longer than I expected to get them on the line and to explain some of the automatic updates clearly. However, once I crossed that hurdle, everything started to click and I could finally feel comfortable managing the workflows on my own. Looking back, the wait was worth it because the support explanations cleared up my confusion and helped me move forward steadily.