It clicked after some waiting and repetition
Looking back, the training and onboarding experience had its ups and downs with this software. At the start, I found myself repeating some sections, especially the parts about using the dialer and managing the database, which felt like a slow process. Waiting for automatic updates to reflect changes was also a bit frustrating and sometimes stalled the workflow. But after a few weeks, I began to notice the bigger picture and how the components fit together. The telephonic support helped me pass those tough spots where I was stuck. Ultimately, the moment it clicked was when I fully understood how the calling tools synced with the remote workflows and how the training laid the foundation well, even if it took a bit longer than I expected. This gradual realization balanced the initial delays and repetitions, making the overall experience neither great nor terrible.