It clicked after some tries, but not perfectly aligned with my work hours
When I first reached out to support, I found they weren’t always available right when I needed them since my working hours don’t fully overlap with standard timings. It was a bit frustrating initially because twice I tried to call in and got an automated message about off-hours. However, after a few attempts, I connected with someone who understood my needs and helped solve the issues I was facing with the dialer software. That moment really clicked for me: the support was helpful and patient, and the database features integrated well with what I was doing. Still, the mismatch in hours means I have to be careful about when to expect live help. Overall, I appreciate that things finally fell into place, but I hope future updates consider more flexible support hours for different time zones or schedules.