It clicked after I stopped expecting instant access
At first, I found the software and access setup a bit frustrating. The sign-up process took longer than I expected, and the database feature changed my workflow more than I thought it would. The dialer tool worked fine most days, but the automatic updates sometimes caused brief interruptions. What really helped was when I relaxed and understood that some waiting was just part of the process here. Training materials were decent, though I had to repeat certain modules to fully grasp how to use certain features smoothly. Telephonic support was available but sometimes put me on hold longer than I preferred, which tested my patience. Invoice and payment handling was straightforward enough, but the onboarding didn't go perfectly smooth, causing minor delays initially. Eventually, the piece clicked when I realized that efficiency comes after getting used to these routines, not instantly. So, mixed feelings overall, but I can see the potential when persistence pays off and the system stops feeling like a hurdle.