It clicked after a few repetitive questions, then smooth sailing
Before deciding on this, I had to talk with the sales team a couple of times. Initially, it felt like waiting too long and going over the same points repeatedly, which was a bit draining. On the other hand, I appreciated that the reps were thorough enough to make sure I really understood what the software and training could offer. Eventually, the moment it all clicked was when I realized they weren’t just repeating the same script, but actually addressing my concerns about remote workflows. Once that understanding was there, things moved swiftly, and I didn’t feel held up by unnecessary back-and-forth afterwards. The sign-up process that followed was pretty smooth too, with clear invoicing and the usual payment gateways. In the end, I think it was worth the initial patience, and the attentive pre-purchase discussions left me feeling confident about getting started. So while the early part had its slow moments, it balanced out well in the end.