It clicked after a few confusing steps
At first, the sales and pre-purchase steps didn’t seem very logical to me; things felt out of order because I wasn’t sure why certain details needed to be confirmed before even seeing the full training schedule. However, as I progressed, it started to make more sense why verifying those parts earlier helped speed up the onboarding process later. The database and calling tools were explained only after I’d signed up, which felt a bit late in the flow. I wish the software introduction had been sooner, but the overall experience was balanced with clear instructions toward the end. The call support also helped me understand the flow where the written steps seemed unclear, which really contributed to the moment it finally clicked.