It clicked after a bit of waiting, not instantly clear
At first, getting used to WFHI's support and communications was not something that happened instantly for me. Although telephonic assistance was available, I didn’t find the initial responses as prompt or as clear as I had hoped. After spending some time adapting to the dialer and database features, things grew easier, but the real moment when it clicked was only after a couple of days of persistent use and minor questions that telephonic support helped with. I wouldn’t say it was frustrating, but it wasn’t immediately intuitive either. The training provided useful context, but there was a slow build before I felt fully comfortable with the system’s flow. Still, once that initial hurdle was past, I started to see the value of the setup and communication channels they have in place.