It clicked after a bit of waiting, but worth it
I was initially unsure about the sales and pre-purchase process because it felt like there was some repetition in the information provided during my initial calls and emails. There were moments when I found myself waiting a little longer than I expected to get access to some parts of the software for trial. However, once I was fully onboarded and started using the dialer and database features, everything began to click into place. The calling tools were more intuitive than I expected, and the automatic updates helped improve my workflow without me having to lift a finger. Although the onboarding phase dragged slightly, the overall experience was positive because the training prepared me for using the software effectively. So while the early delays were frustrating, it made sense in the bigger picture, and I’m glad I gave it the time. I do wish the initial communication was a bit more streamlined to avoid waiting, but overall, it was beneficial.