5 out of 55 of 5Verified purchaseSales and pre-purchase
It all felt just too drawn-out yet clear
From start to finish, the whole sales and pre-purchase process with WFHI was explained clearly but took longer than I would have liked. They laid out the invoicing, sign-up steps, and training options with pretty good clarity, which helps avoid confusion later. But explaining the nuances of the calling tools and database features seemed to stretch out with many pauses and back-and-forth calls. It’s like I’ve been down this road enough to recognize clear communication when I hear it, yet the pace could have been sharper to make the whole thing less cumbersome. I guess detailed explanations are necessary with software like this, but a quicker delivery would really reduce the fatigue.