4 out of 54 of 5Verified customerSupport and communication
Issue was sorted out but not without some back and forth
Whenever something went wrong, I found the support team responsive enough, though it took a few calls to get everything right. The communication was clear, and they explained the workflow configurations well once they understood what the problem was. However, initially I felt like some information was missed during troubleshooting, which slowed down resolution. Eventually, the telephonic assistance showed real priority, which helped me feel like my issue mattered. They didn’t just fix the problem but also guided me through how to avoid similar issues with the dialer tool in the future. So, while a bit frustrating at times, I’d say the outcome was positive and the support handled things well overall.