Issue resolved but room for smoother process
There was a hiccup during my first week with the software when the dialer stopped responding during calls, which was frustrating as it affected my workflow. I contacted telephonic support and they were able to guide me through a workaround until an automatic update fixed it later that day. The sign-up and payment process was straightforward enough, and the invoicing system worked as expected. While the database feature integrated well with my existing contacts, it could be more intuitive when searching records. Overall, even with the setback, I managed to complete my onboarding and make steady use of the training materials, feeling ready to work with some minor reservations. The software meets my needs but could benefit from smoother handling of glitches.