Issue ke baad support ne kuch help di, par poora solution nahi mila
Main jab software use kar raha tha toh ek baar dialer feature me problem aayi. Maine support team ko call kiya, jahan unhone initial response time theek tha aur maine apni problem clearly batai. Lekin jo solutions diye gaye, woh sirf temporary the aur baar baar wapas problem aa gayi. Onboarding ke dauran training session me bhi kuch cheezein unclear thi, jise lekar maine support ko message bheja, lekin unka response normal se thoda slow tha. Database feature se related meri doubt pe unhone jo documents diye, vo comprehensive toh the par mujhe personally samajhne me thodi mushkil hui. Automatic updates ki wajah se kabhi software self restart kar leta tha, jisse mujhe data save karne ka tension raha. Overall, support ne main problem ka instant fix nahi diya par kam se kam kuch madad ki. Toh outcome yeh hua ki main apni working flow me stuck tha, aur pura problem solve nahi ho paya. Mujhe lagta hai ki support communication thodi behtar ho sakti thi taaki issues jaldi clear hoti.