Issue handling was acceptable but lacked quick resolution
When trouble came up, support did manage to keep track and responded to my calls. The initial problem I faced with the dialer was a bit worrying because it didn’t allow smooth connections at once. I reached out through telephonic support but the delays in understanding the issue and providing a fix made the experience only moderately acceptable. At least the team stayed polite and tried their best. Automatic updates did not worsen the problem; in fact, some minor bugs were resolved gradually over time which helped the database feature remain accessible. However, the payment and invoicing system worked fine with no hiccups. The sign-up process was straightforward but once support was needed for an actual software issue, the resolution took longer than I expected. So while nothing was terrible, I can only say the outcome was adequately handled not well beyond that.