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WFHI review

Issue fix hone mein thoda zyada time lag gaya

3 out of 53 of 5Verified customerSupport and communication

Issue fix hone mein thoda zyada time lag gaya

Ek baar dialer mein problem aa gaya tha, aur main call support ko contact kiya. Support team ne zarur madad ki, lekin solution milne mein expected se zyada time laga. Main thodi confuse thi ki problem ko baar baar repeat karna padega ya nahi, kyunki har baar wait karna padta tha next update ke liye. Training mein toh sab clear tha, par jab real time mein issue aaya toh lagta tha ki communication ka flow itna smooth nahi hai. Main samajh rahi thi ki complexities hain, lekin thoda jaldi fix milna chahiye tha. Iske alawa main is baat par vapas aati hoon ki baaki features theek kaam karte hain, bas support ka response kabhi kabhi slow lagta hai jab problem ho jaye. Overall, software kaafi accha hai, bas thoda patience rakhna padta hai issues ke waqt.

Hetal JosephKarnataka, IndiaExperience: Published:
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