iska interface thoda alag tha toh surprise hua
Logically socha tha ki sales aur pre-purchase process simple hogi, par main pleasantly surprised hui ki software ki sales team itni patient aur detail mein thi. Pehle initial consultation mein mujhe sab features explain kiye, phir sign-up aur invoicing process smooth raha. Phir jab training start hui toh mujhe laga ki calling tools aur dialer waale parts thoda tricky honge. Lekin, jo samajh nahi aaya woh database ka integration tha, jiska interface thoda alag tha expected se. Mujhe step by step hiring karte hue feel hua ki kahi na kahi mujhe aur support chahiye hoga, par telephonic help ne kaafi clarify kiya. Automatic updates ne kabhi kabhi confuse kiya, par training ke hisaab se theek tha. Jo sabse zyada surprise kiya woh tha ki mujhe itna detailed onboarding mila jo mujhe confident feel karwa raha tha end tak. Bas thoda aur ease chahiye tha database feature mein, warna overall experience thik tha.