Invoicing delay stood out as key issue

Invoicing delay stood out as key issue

I found the invoicing and payment process quite confusing, which was disappointing since I expected a straightforward experience. The invoice I received had some unclear charges that were not adequately explained in the documentation provided. Because of this, I anticipate needing assistance again next time I make a payment, as I am not confident I understand how the billing cycle works or if the amounts will always be correct. I tried contacting their telephonic support for clarification, but the responses were not very detailed. This lack of clarity has made me wary about future transactions with WFHI despite the system's other features.