1 out of 51 of 5Unverified experienceSales and pre-purchase
Invoice system worked okay but onboarding was a mess
The one thing I can say worked well was receiving clear invoices on time, which made the billing simple enough. But other than that, everything felt off from the start. The onboarding was drawn-out with lots of confusing steps that didn’t seem to connect well with the training materials. Setting up the database was a hassle, and I kept running into issues with the dialer tool not integrating properly. Despite multiple calls to support, the problems persisted, which made me frustrated about continuing. The whole ongoing setup required more effort than I expected which was frankly disappointing after the promises made during sales.