Invoice system was okay, hours tracking less so
When it comes to billing and payments, I found the invoicing part quite straightforward. Setting up my payment details and receiving clear invoices was definitely a positive. However, the way their system fits with actual work hours left me a bit hesitant. The billing seemed fixed but my hours can fluctuate a lot, so I didn't feel it was flexible enough for the real variability I deal with. That meant sometimes I felt overcharged or paying for hours I hadn’t worked. I appreciated that the invoice gave me all necessary details and was easy to understand, but the mismatch with actual hours made it less satisfying. If there was a more adaptive system that tracked usage better, I think it would suit me more. So, the invoicing clarity is a plus, but overall the payment system doesn’t align perfectly with my work pattern, which creates a little frustration over time.