Invoice process worked well but had to wait and repeat
My experience with the billing and payments process was quite mixed. On one hand, the invoice generation tool worked reliably and created clear invoices as expected. However, I found myself waiting longer than I liked for payment confirmations, which slowed down my workflow. Moreover, I had to repeat some steps during sign-up because initial inputs weren't saved properly, causing some frustration. Despite the delays and repetition, the system ultimately did the job, and payments were tracked accurately. So while the technical side functioned well, the user experience could improve by reducing unnecessary waits or repeated form entries. Overall, it was functional but had room for smoother handling and faster confirmations, which would save users valuable time in a work-from-home setting.