invoice process easy, sales pitch less so
I felt pretty confident about the invoice process by the end since it was clear and straightforward. The signup went smoothly, and the payment options were laid out well on the website, so no surprises there. Getting the actual invoice emails on time helped me keep track easily which took a good bit of stress out of the picture. However, the sales process leading up to that was a different story. The pre-purchase talks were a bit scattered and sometimes unclear about what kind of support and features were actually included. I ended up having to ask several times because some promises made during the demos didn’t quite match up with what I saw in the actual product. That created some doubts initially which only cleared up after a week of using the software. Still, if the sales side was more transparent and detailed about what to expect, it would definitely improve confidence right from the start. So yeah, invoice part worked well, but the early sales experience was kind of hit or miss, which is something to consider before committing.