invoice generation mein frustration thi, baki sab failed expectations
Jab maine pehli baar billing try ki thi toh mujhe laga tha ki sab kuch smooth hoga with timely invoices and transparent payment steps. Par last tak mera confidence kaafi kam ho gaya because invoice generation baar baar delay hui aur payments confirm karne mein mujhe bahut time laga. Main expect karti thi ki customer support mujhe quick solution dega jaise training mein bataya gaya tha, par unn calls mein zyada wait karna pada and baar-baar apna case explain karna tha jo kaafi frustrating tha. Mujhe laga ki payment pages easy honge par unko samajhna itna asaan nahi tha, compare to what main soch rahi thi. Finally, mujhe doubt hone laga ki system mera transaction sahi tarah track kar raha hai ya nahi. Overall jo mera expectation tha seamless billing ka, wo pura turn down ho gaya and mujhe zyada confident feel nahi hua about ki main problems ke bina aage ka usage kar paungi.