Skip to main content

WFHI review

Invoice details Iraada se chhupi hui thi

2 out of 52 of 5Unverified experienceBilling and payments

Invoice details Iraada se chhupi hui thi

Mujhe laga ki billing aur payment system thoda complicated tha, especially jab main invoices dhund rahi thi. Kayi baar mujhe step-by-step details nahi mil pa rahi thi ki kis tarah se payment process hua hai. Interface mein thoda clarity nahi thi ki kis invoice ka status kya hai, aur payment history ko samajhna bhi straightforward nahi tha. Support se poocha toh woh basic information to de dete hain, lekin mujhe exact invoice ke details tak pahunchna mushkil hua. Payment confirmation ka notification ekdum easily mil gaya, yeh theek tha. Lekin overall jab main apna account audit kar rahi thi toh ye confusion roka nahi gaya. Mujhe lagta hai ki agar invoices aur transactions ka snapshot zyada clear diya jaye toh kaafi asaani ho sakti hai. No doubt, jo information main chahti thi support se usmein se kuch mil gaya, par software interface thoda user-friendly hona chahiye tha iss regard mein. Ye thoda matter-of-fact experience tha, bas thoda disappointed feel kiya because I expected zyada transparency.

Riddhi GoswamiSikkim, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy