Invoice aur payment process mein clarity missing thi
Maine payment aur billing process mein kuch expectations leke shuru kiya tha, lekin overall experience usse thoda alag raha. Mujhe lagta hai ki unka payment portal thoda confusing tha, mujhe specific invoice ke details samajhne mein difficulty hui. Ek baar toh mujhe lag raha tha ki invoice generated nahi hua hai ya phir delay ho raha hai, uss moment pe maine support ko call kiya. Support sahi tha, unhone mujhe basic information di, lekin baaki billing ka process vague hi raha. Maine expect kiya tha ki payment receipts aur due dates clearly dashbord pe dikhengi, lekin woh mera experience nahi tha. America se payment karta hoon toh currency aur time zone issues alag hote hain, par yaha par wahi confusion bani rahi. Database feature ya calls ke liye software theek tha, training bhi thik-thak mili, par payment section mein poor visibility ki wajah se mujhe thoda hesitation hua. Overall, ye payment aur billing ka part thoda unsatisfactory raha, jiski wajah se main thoda disappointed hoon.