invoice and billing process was a smooth surprise
Going into this, I wasn’t exactly sure what to expect from the sales and billing process. I’d heard mixed reviews about the transparency of invoicing and the ease of signing up with remote workflow platforms. What pleasantly surprised me was how straightforward it was to access the database and start exploring the calling tools right after payment confirmation. The invoicing itself was clear, detailing everything without any confusing jargon. On the downside, I did feel there was a slight delay in receiving the automatic updates notifications, which I thought would be more immediate based on the training overview. Still, the overall onboarding and access to support handled those minor issues well. The telephonic support answered all my billing questions without making me wait long which added to the positive experience, though I’d appreciate quicker update alerts.