Interface Took Too Long To Get Comfortable With
As someone using the software daily, I found the overall behavior a bit inconsistent past the initial sign-up. The interface wasn’t as intuitive as I hoped when working through normal tasks with the database or the call dialer. Sometimes items wouldn’t load as quickly as expected. Although I was thankful that telephonic support was reachable and did help clarify some points, this didn’t fully make up for the slower response within the software itself. For instance, simple things like navigating the menu or accessing recent updates took longer than should be needed every single day. It felt like I was spending more time figuring out how to use the software than actually applying it in workflows. Getting used to the workflow was slower than I expected, so in total, it took quite a while until I felt comfortable using it smoothly. That delay is why I can’t rate it higher than two.