Instructions thode unclear the and it slowed me down
I expected a more streamlined sales and sign-up process, but what I got was somewhat confusing and drawn out. The explanations about the software capabilities and features during the sales phase were pretty vague, which made it difficult to be sure I was picking the right package for my needs. While the invoicing and payment sections were somewhat clearer, I still found some steps unclear, leading to delays in finishing sign-up. Furthermore, the onboarding training promised was not very in-depth, so I had to spend extra time figuring things out on my own alongside using the database and calling tools. On the plus side, telephonic support was somewhat helpful when I managed to reach them. However, this experience overall felt less efficient due to the lack of precise explanations that I needed to get fully comfortable using the software.