Initial setup was smooth; ongoing use slightly repetitive
I expected the onboarding training to be a one-time deal, and for the setup to stay clear after that, but it turned out somewhat different. The initial training modules really helped me get everything running quickly, especially configuring the call dialer and database features. However, ongoing training felt a bit repetitive since occasional updates rolled out new features that required revisiting tutorials. While I appreciate automatic updates that keep the software fresh and secure, they sometimes disrupted my workflow requiring some relearning. So, the one-off part went excellently, but the ongoing aspect demanded more time and patience than I'd first imagined.