Initial setup delays meant I only finally got going after quite some time
Signing up and getting started with the software was not exactly an instantaneous experience. The invoicing process took longer than expected to finalize, which meant initiation of services was postponed. From the initial registration to having full access, a fair amount of waiting was involved, and this dampened my early enthusiasm. On the plus side, once I crossed that threshold, the billing system itself was fairly straightforward to navigate. However, the time elapsed before I could fully use the calling tools and database features felt unnecessarily stretched. The telephonic support, while polite and responsive, was not always immediately available to answer queries about payment status or document verification. This contributed to the overall delay. Training material was present but did not accelerate my onboarding as much as I had hoped. After all the waiting, I did get a functioning software setup, but I would say the initial timeline could have been shortened. In fairness, the team seemed organized once things were in motion, but the process to reach that point was not as smooth as expected. So, while the end result was usable software access, the start was longer than ideal.