4 out of 54 of 5Verified customerSales and pre-purchase
Initial response took longer than I expected
Before purchasing, I had several questions about the database and dialer functionalities which I needed clarified. The sales team did get back to me with answers but it took nearly a week for a full response due to some back and forth. I expected a quicker turnaround since the platform revolves around timely remote work management. That said, once responses came through, they were detailed and addressed my concerns well. The sign-up and payment procedures were handled efficiently after purchase with no problems. While the delay was inconvenient, the overall communication met the minimum requirements for informed decision-making in a B2B context.