Initial hope but a mixed edge with the setup
I had some hopes going in because I had tried a different remote workflow tool before, but this one stood out in quite a few ways, both good and a bit less smooth. The sign-up and payment process went pretty well; it was straightforward and didn’t involve much waiting or confusion, which is refreshing compared to my previous experience. The onboarding flow was intuitive but required a bit more manual setup than I initially expected, especially when syncing databases to fit my sales process. On the plus side, the automatic updates worked smoothly without interrupting my workflow, which was convenient and something that earlier tools struggled with. The dialer and calling tools improved my outreach efficiency generally, although sometimes the call quality felt uneven compared to the prior software I used, which was a bit disappointing. Support through phone was prompt and helpful when I needed advice on using their database features, which really made a difference in getting past initial hurdles. Overall, it balances out — more positives but with some room for polish, especially in consistent call quality and slightly smoother onboarding steps. I think given time and updates, it will grow into something I’ll rely on more regularly, but right now there are moments it feels like a work in progress. So, it’s mostly good, though I am cautiously optimistic rather than fully sold just yet.