Inconsistent behavior with the dialer
I've been using the software day to day now and noticed the dialer doesn't always behave consistently. Sometimes calls connect immediately, other times there's a lag or the system drops the call without clear reason. Apart from the calling tools, the database feature is decent enough and the automatic updates seem to keep the software current without interruptions. Signing up and paying was simple enough, and support was reachable but not always immediately helpful. This inconsistency with the dialer stood out most, making the daily workflow a bit frustrating. I expected smoother operation after the initial setup, but the glitches make me cautious going forward. Still, other aspects like invoicing and updates are satisfactory enough to keep using it for now.