In the end the billing worked, but setup took a long time
I found the billing and payments feature to be ultimately functional—it handled my transactions as expected without error. However, getting everything properly set up and ready to actually start billing was a much slower process than I had anticipated. The sign-up steps and getting the invoicing profile fully active required multiple calls to support and a reasonably long wait for confirmation and activation. I was keen to get started with real projects but this initial friction delayed my workflow considerably. Once the system was running, the dialer and database tools performed adequately alongside those payments, but the onboarding to the billing function was the real bottleneck. I would have hoped for a faster, smoother transition from signing up to having my invoices processed. The software did what it was supposed to do once all was ready, but getting there felt cumbersome and time-consuming overall.