In the end, support steps didn’t save my experience much
I began contacting support with hope they would guide me efficiently. Initially, the telephonic assistant answered quickly but then I was pushed into a series of steps that felt out of order. I was told to check database entries before I even could properly set up the calling dialer. It felt as if the instructions and help came without understanding where I was in the onboarding process, which caused repeated confusion. As I moved through these steps, the promised priority assistance seemed slower than expected, especially when I tried clarifying previous instructions. Automatic updates added new features but the lack of clear guidance meant I wasn’t able to use them correctly. Although the invoice and payment process itself was neat, it didn’t improve the overall disappointment in support interaction. Ultimately, the support system's disorganized approach meant I couldn’t make the most of the software. So while I got through the basics, the lack of logical order in communication shaped a frustrating experience and left me feeling unsupported overall.