In the end, couldn’t get going despite waiting weeks for support
Reflecting on my experience, the major disappointment was in how long it took to get actual assistance from the support team. I reached out multiple times over several weeks, hoping for practical help with the software features, but the responses were slow and sometimes unclear. This delay substantially hindered my ability to fully utilize the calling tools and the database feature as intended. As time passed, I realized that the onboarding and training materials alone were not sufficient for my needs, and without prompt telephonic support, it felt like a dead end. The invoicing and payment process did not present specific problems, but the lack of effective communication left me unable to move forward effectively. Ultimately, the outcome was that I could not operate the software as expected within a reasonable timeframe, which made me step away from using it any further.