Improved workflow though some features lag behind
I recently switched from another remote workflow platform to WFHI software, aiming to enhance my sales team's efficiency. The onboarding was smooth and training sessions were quite helpful in getting us started quickly. The dialer tool integrated well with our existing databases and made calling easier over the week. However, I noticed the database feature, while useful, lacked a couple of advanced filtering options that our previous tool had. Despite that, automatic updates seemed frequent and added useful fixes, which my team appreciated. Support was always available via phone, providing prompt responses whenever we faced issues. The invoicing and payment process was simple enough, and signing up did not involve much hassle. Overall, the switch improved our workflow noticeably, although I hope certain database enhancements come soon to fully match what I used before.