Impressed overall despite small hiccups in waiting
I was pleasantly surprised by how smooth the sales and pre-purchase process was with this platform. Honestly, I expected a lot more repetition and waiting based on my past experiences with similar software providers, but the sign-up and invoicing were fairly straightforward. The team was responsive, answering my queries without interminable delays. However, there were occasional moments when the process felt slow, particularly during invoicing stages, which made me pause a bit. Despite that, the overall communication felt consistent and professional. I also appreciated the clear instructions provided during onboarding which saved me unnecessary confusion. There was a minor reservation about how some updates were communicated — a bit more transparency around them would have helped reduce uncertainty. Nevertheless, the software itself was effective right from the start, and the calling tools integrated well with my workflow. For anyone looking for a setup that doesn’t involve endless wait times yet gives decent support, this seems like a solid choice. I think with a few tweaks to speed up invoicing and update notifications, it would be near perfect.