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WFHI review

Impressed hu main jo response mila tha, bas thoda aur expect kiya tha

5 out of 55 of 5Verified purchaseSales and pre-purchase

Impressed hu main jo response mila tha, bas thoda aur expect kiya tha

Maine sales process mein bahut socha tha ki shayad wo fast aur highly responsive hoga, lekin reality mein thoda alag tha. Pehle sign up ke samay jo support mila, wo bahut professional tha aur telephonic assistance se mera kaafi doubt clear hua. Invoicing process bhi streamlined laga, aur jitni queries hui unka jawab timely mila. Lekin automatic updates ke baad jab software thoda slow hua, tab mujhe support se thoda zyada wait karna pada. Training ke modules bhi achi tarah se arrange the, jisse main easily navigate kar saka. Dialer aur database functional the, aur jahan bhi problem aayi, unhone hesitate nahi kiya mujhe samjhane mein, jo acha lagta hai. Shayad main thoda zyada quick response aur proactive communication expect kar raha tha, isliye thoda disappointment hui. Par phir bhi agar baat responsiveness ki kare toh main kaafi impressed hu ki main jab call ya mail kiya toh pretty quick help mila. Isliye overall kaafi accha laga, bas zara aur improvements ki zarurat thi response time mein.

Rajat ZachariahUttar Pradesh, IndiaExperience: Published:
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