If you’re pretty tech-savvy, maybe this isn’t for you
Honestly, I tried to use the training modules multiple times and honestly, it just didn’t work well for me. The problem wasn’t the first time setup, which was okay, but more about how it behaved day-to-day. The software kept glitching or freezing during calls, which really messed up my workflow. The dialer tool, which is supposed to make my tasks easier, often didn’t connect, and I had to restart the whole thing. Also, the database syncing was unpredictable, sometimes showing outdated info or missing calls. I kept trying to reach support, but the telephonic help was hit or miss – some days it was helpful, others it felt like they didn’t quite understand the issue. I feel this would be better suited for someone who has more patience or maybe a different kind of schedule because for me, these daily problems became too much to handle. The updates also didn’t fix those glitches effectively and sometimes made things worse. So if you need a smooth, reliable experience right away, I’m not sure this one would suit you well.