If you ask me, training’s useful but you might still need help again
After completing the training and onboarding flow, I would say it offers a solid foundation for managing remote workflows with the software. The sessions were informative and covered many important tools, including the dialer and database functionalities. On the flip side, some topics were a bit rushed and I found myself needing to revisit the materials multiple times. It’s definitely helpful if you’re comfortable troubleshooting or reaching out for support otherwise the experience might feel overwhelming. The updates and telephonic support were quite useful too, making it easier to adapt after training. That said, next time I need similar training I probably wouldn’t expect to be completely independent—I’d consider it more of a starting point rather than a full wrap-up. So, if I were chatting with a friend, I’d say it’s worth it but be prepared to keep learning and asking questions as you go. The ease of use improves after you get your feet wet, but I’d advise not expecting too much first time around.