If I told you straight, it handled things okay
So, honestly, I’ve had my fair share of rough onboarding with software tools, and this one wasn’t the smoothest but it did the job. Sometimes the dialer wouldn’t sync immediately with the database, and I had to report that via support calls. The training was patient enough to run through solutions again since I’d already had to ask more than once. When payment confusion happened at one point, the invoicing process clarified things quickly so I wasn’t stuck waiting. Basically, this software and training combo didn’t throw me off too badly once past initial kinks, which is more than I can say for other platforms. If I were explaining this to a friend, I’d say it’s worth sticking with since the team helps when things do go wrong, even if it’s not perfectly seamless day one.