I wouldn't try your billing process again
When I signed up, I expected the billing and payments to match the simple descriptions you gave beforehand, but it turned out quite different. The invoices were confusing, and charges appeared that I hadn't anticipated. I tried contacting telephonic support several times, but the assistance given was slow and not very helpful. Payments through the portal were also tricky, with unclear labels and options that seemed to shift over time. I was hoping for a smooth experience matching the initial explanations but ended up frustrated with delays and unexpected fees. The automatic updates didn't clarify anything about billing either. Because of this, I would not choose to go through your billing and payment process again unless major improvements are made. Honestly, this aspect lowered my overall impression significantly and made the entire experience less satisfactory.