I wouldn’t repeat the experience due to unexpected complexity
I expected onboarding and training with WFHI to be a straightforward process, similar to other platforms I have tried before, but unfortunately, it did not turn out that way. The initial setup was more complicated than I had anticipated, with several one-off configurations that took longer than expected. Unlike some systems where ongoing support can quickly resolve issues, I found that the follow-ups and telephonic support did not fully cover my ongoing needs. Much of the training felt incomplete and required me to figure things out independently after the initial sessions. The software updates also introduced changes without enough explanation, making it harder to keep up. Overall, the experience was frustrating to the point where I am not interested in repeating it with this company. I was hoping for something smoother and more supportive, but instead, it felt like an uphill task rather than a helpful transition.