I wouldn’t hesitate to do this again, honestly!
Honestly, I wasn’t sure how much hand-holding I’d get with WFHI, but I found I had to figure out quite a bit myself, which was actually kind of fun. The sales and pre-purchase info wasn’t super detailed, so I spent some time browsing their software features and doing my own comparisons. The sign-up and invoicing process was straightforward enough that I didn’t feel lost. Training modules were mostly available if you looked for them, but I appreciated figuring out some parts on my own, like the dialer setup and database integration. Even though I figured out the calling tools independently, their telephonic support was friendly and useful when I needed it. What helped a lot was that the software automatically updated, so I didn’t have to worry about manual installs or fixes. Overall, this experience feels doable for someone willing to learn by doing. So yeah, I would definitely do it again and recommend it if you’re comfortable exploring software yourself but want support ready if you hit a wall.