I wouldn’t go through the training again after such a frustrating experience
Reflecting back on the onboarding training, I found the process quite disappointing when things went wrong. The module where I faced technical issues was handled poorly; there was no clear guidance about what to do next. The support seemed unprepared for glitches occurring during live training, which only added to my frustration. Since I felt stranded after multiple failed attempts to fix the problem, I stopped progressing and wondered if it was worth continuing with WFHI at all. Now looking back, I would likely avoid going through this onboarding again unless there were significant improvements in how they manage troubleshooting. For me, the lack of proper fallback options, delayed telephonic support, and unclear communication on resolving issues made the experience feel very inefficient and discouraging.