I wouldn’t do this again given how hard it was to find info
Right from the start, I found the sales and pre-purchase experience frustratingly difficult. The website and information available made it challenging to understand exactly what was included with each software and training package, which made it hard to decide what to choose. I spent a lot of time searching through pages and reaching out via phone and email, only to receive vague answers or be redirected multiple times. The sign-up process wasn’t seamless either, as invoicing details were unclear and I wasn’t sure about recurring charges versus one-time payments. Compared to other platforms I’ve checked out in the past, the whole journey felt overwhelming and unnecessarily complicated. These issues made me question whether I would go through this process again, and I have to say, I probably wouldn’t. It’s disappointing because the software and tools themselves seem fine, but the difficulty in accessing clear pre-purchase information really detracted from the experience. Simplifying this aspect would be critical to improving user confidence before buying in.